Privacy Policy

Last updated: January 2026

This privacy policy outlines how personal information is collected, used, and protected by Brandon Lau Acupuncture (“we”, “us”, or “our”).

Brandon Lau Acupuncture is operated by Brandon Lau, a registered Chinese Medicine Practitioner, and provides services to patients who attend consultations at KO Healing Acupuncture, North Ryde, NSW.

Information We Collect

We may collect personal information when you:

  • Contact us via our website, messaging platforms (such as Facebook Messenger, Instagram, or WhatsApp), or enquiry forms

  • Make an appointment or ask a question about our services

The information collected may include your name and any details you choose to share in your enquiry or message.

We do not intentionally collect sensitive health information through online enquiry forms. Any health-related information you choose to share is provided voluntarily.

How We Use Your Information

Your personal information is used only for purposes directly related to your enquiry or care, including:

  • Responding to messages or enquiries

  • Communicating about appointments or services

  • Providing information relevant to acupuncture or Chinese medicine care

We do not use your information for unrelated marketing purposes.

Disclosure of Personal Information

Your personal information is not sold, rented, or shared with third parties, except:

  • Where required or authorised by law

  • Where necessary to facilitate your care (for example, appointment administration at KO Healing Acupuncture)

Data Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and accessed only when necessary.

Access and Correction

You may request access to, or correction of, personal information held about you by contacting us using the details below.

Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact:

Brandon Lau
Chinese Medicine Practitioner
Sydney, NSW
Website: https://brandonlauacu.com.au

Changes to This Policy

This privacy policy may be updated from time to time. The most current version will always be available on this website.